What do cave drawings, assembly instructions, and recipes have in common? They are all job aids. Good job aids help people to be more successful in their work. How? By reinforcing learning, providing just-in-time reference material, and other types of guidance.
 
Join Dawn Mahoney and Matt Pierce as they discuss why job aids work as well as a few tips for crafting better job aids. They will also discuss the various types of performance support tools you might consider when planning your content development.

Dawn J. Mahoney CPTD is passionate about developing better learning content, better learning strategy, and better dialog—all of it to help facilitate people’s success in their work. She loves to see the moment when the learning dawns on her learners and they begin to get it. In 2015, Dawn founded Learning In the White Space, which is a boutique consultancy devoted to all of the above. What might you need help with? Contact her today! 

Matthew Pierce is a video creator, podcast host, instructional designer, and loves to share his knowledge, experience, and expertise. As Learning & Video Ambassador for TechSmith, he hosts The Visual Lounge podcast, launched the TechSmith Academy, and launched the Camtasia Certification program. He also leads the Content Marketing team and has experience in Marketing, Training, Customer Education, Customer Support, and more. He's a speaker and contributor to learning and development, customer education, and marketing events and conferences.