Understand the critical role of emotional intelligence (EI) in the context of training, coaching, and achieving success. This webinar will teach specific attributes of EQ and how to cultivate for better training and learning experiences.

Learners Will Take Away:

1. Introduction to Emotional Intelligence (EI)

• Defining emotional intelligence and its components
• The role of EI in learning, training, and coaching environments

2. How to Use Emotional Intelligence in Training

• How EI impacts learner engagement and retention
• Designing emotionally intelligent training programs

3. How The Role of EI in Coaching Affects Success

• EI for coaches: how to use it to build rapport, trust, and empathy
• Coaching techniques that build learners' emotional intelligence

4. Impact of EI on Success

• Emotional intelligence as a predictor of personal and professional success
• Case studies linking EI to improved performance and leadership

5. Strategies to Develop EI in Learners and Coaches

• Practical exercises for enhancing EI
• Integrating EI assessments into training and coaching programs

Tim Hagen is the President of Progress Coaching and a nationally recognized leadership development strategist with more than three decades of experience helping organizations build high-performance coaching cultures. He specializes in equipping leaders to drive behavioral change, strengthen accountability, and elevate talent development through practical, scalable coaching systems. Tim is the creator of the QALMS coaching framework and numerous leadership and sales development programs designed to turn everyday conversations into powerful growth opportunities.

Throughout his career, Tim has partnered with organizations across financial services, manufacturing, professional services, and sales-driven industries to improve performance through self-awareness, structured coaching, and measurable reinforcement. Known for blending practical business insight with innovative coaching strategies, he is passionate about helping leaders move beyond training events and create sustainable cultures where coaching becomes the engine for performance, engagement, and long-term success.   

Books by Tim Hagen