This event featuring coaching thought leader Tim Hagen will cover very specific strategies associated with the art of engagement. Participants in this session will emerge understanding the Four Levels of Engagement and how training leaders and their managers utilize these principles to foster greater trust, talent development, and employee retention.

The following will be covered:

• What is engagement and how does it affect employee learning?
• How engagement fosters a positive coaching relationship
• Three common mistakes managers make when engaging that inhibit employee development
• How engagement can make or break team development
• One simple thing managers can do to increase engagement and trust within a few seconds
• How language and the use of specific words can increase engagement and trust

Tim Hagen is the President of Progress Coaching and a nationally recognized leadership development strategist with more than three decades of experience helping organizations build high-performance coaching cultures. He specializes in equipping leaders to drive behavioral change, strengthen accountability, and elevate talent development through practical, scalable coaching systems. Tim is the creator of the QALMS coaching framework and numerous leadership and sales development programs designed to turn everyday conversations into powerful growth opportunities.

Throughout his career, Tim has partnered with organizations across financial services, manufacturing, professional services, and sales-driven industries to improve performance through self-awareness, structured coaching, and measurable reinforcement. Known for blending practical business insight with innovative coaching strategies, he is passionate about helping leaders move beyond training events and create sustainable cultures where coaching becomes the engine for performance, engagement, and long-term success.   

Books by Tim Hagen