After new Small Business Market (SMB) sales rep turnover increased and revenue did not meet plan, it was time for Paychex to dramatically re-engineer their sales onboarding. In collaboration with Senior Leadership, the L&D team quickly began gathering data: exit interviews, sales KPIs, a very informative secret shopper report, manager/sales rep interviews, and social media data from clients and prospects - to better understand the problem and help leadership set targets. Download this case study to learn how Paycheck overhauled its new-hire training and realized.. 8% increase in retention 10% increase in business revenue 41% increase in speed to competency 68% reduction in travel expenses

With highly technical products and a clinical sales approach, 3M needed to ensure that their more than 1,000 sales reps could deliver key messaging effectively. An integral part of their sales process involved reps having in-depth discussions with medical professionals that covered not only product knowledge, but also the supporting science and research.  Download this case study to learn how 3M addressed this challenge and the results. 

Every organization wants the same thing for its new hires: to get up to speed quickly, close any knowledge gaps, integrate with the team, and be productive. Yet, research from Gallup shows that just 12% of employees strongly agree their employers do a great job of onboarding new employees. The fact is that after a person has accepted an offer, onboarding is really very much a learning and development activity - not just an HR check-the-box obligation. That's why bolstering your ability to successfully onboard requires a modern approach to learning. In this e-book, we'll cover four reasons better onboarding requires better learning: Learning helps people understand the company from the start Learning quickly closes skills gaps for incoming employees Learning increases confidence and ability in critical early days Learning helps new hires integrate with the rest of the team

Getting back to work after a crisis and into what will be the "next normal" can be a difficult process. The workplace has changed. And, so has the workforce with many companies offering employees the option of working remotely, on a permanent basis. The term "reboarding" has emerged as a period of welcoming an employee back to the organization and quickly updating them on the changes necessary to continue. In this e-book, we'll define "reboarding" and key things to watch out for during the reboarding phase. Things like: Safety, security & organizational changes The mindset of your returning workforce Using a learner's time wisely

In this manual, you’ll learn how to design a videogame for training purposes. We’ll offer you a step-by-step guide on how to do so, taking advantage of Gamelearn’s more than 15 years of experience as pioneers and world leaders in corporate training through the use of video games.

With a large percentage of the workforce now working remotely indefinitely, many organizations are tasked with moving essential operations online, including training. Of course you can't just stop compliance training, and for most organizations classroom training isn't an option right now. Plus, your employees are facing new situations, and need resources at their fingertips to help them navigate these new challenges. Online learning is the solution, but there are so many elements to consider and compare. Do you need a certain functionality or would another work better? What should you do about content? And what about customer service? It can feel overwhelming. A great place to start when looking for an online learning solution is to consider your organization's goals. Maybe you want to reduce safety incidents by 40%, or increase the number of internal promotions, or launch a mental health initiative. In this ebook, we'll guide you through the buying process and help you select a solution that aligns with your goals. You'll learn: -Learning solution non-negotiables -How to evaluate training content, providers, and your content needs -Key characteristics of vendors versus partners -How online learning can improve business results

Download this guide to Learn about key business challenges and opportunities sparked by the COVID-19 pandemic, and what career pathways and skills can help you rise to the occasion.

The COVID-19 crisis has created waves of disruption through each sector of the economy. Now more than ever, companies and institutions are looking internally to find solutions to help ease the impact of the pandemic and the resulting economic downturn. This includes ways they can help foster their employees’ resilience and support them through messaging, increased collaboration, and access to valuable resources.

Does Your Team Have the Skills They Need? The Association for Talent Development investigated what TD professionals need to know and do to be successful now and in the future. More than 3,000 professionals participated in research that identified the 23 capabilities needed, which are part of the Talent Development Capability Model. These include expected capabilities such as instructional design and training delivery as well as newer capabilities such as data analytics and emotional intelligence & decision making. Download our white paper to learn all 23 capabilities needed for success and how to make sure your team is equipped for what may come.

It’s hard to find the perfect vendor in the oversaturated learning technology market (700+ LMS vendors alone). How do you know they’ll be the perfect fit without trying a demo? Who has the time to try hundreds of demos? What’s a Chief Learning Officer (CLO) to do? You need a cheat sheet. This guide will help you narrow down the must-have learning technology features to drive business growth. At the end of the day, you don’t need the perfect piece of learning technology, you need the right fit for your business. In this e-book you'll learn how to: More about the different types of learning technology How learning technology achieves business goals How to identify the must-have LMS features you need for business growth